By Your Debt Advocate · Updated 2026
The collector calling you about an old credit card balance probably paid 2 to 5 cents per dollar of face value for the right to chase you.
That number is not a guess. It's documented in Federal Trade Commission research, in Consumer Financial Protection Bureau enforcement filings against the two largest debt buyers in the country, and in the public financial filings of debt-buying companies traded on the stock market.
This page lays out how the debt-buying industry actually works, who the major players are, what the regulators have already done about them, and why understanding the math behind it changes your leverage if you're being chased for old debt.
When you stop paying a credit card account, the original card company doesn't immediately call you forever. They run a specific timeline.
Most large card issuers sell the bulk of their charged-off accounts in regular portfolio sales. They package thousands of accounts together — sometimes by age, balance range, geography, or other characteristics — and auction them to debt buyers.
The Federal Trade Commission published a major study in 2013 called "The Structure and Practices of the Debt Buying Industry," which collected detailed data from the nine largest debt buyers in the United States. It remains one of the most cited public sources on debt-buying economics.
The average price paid per dollar of face value for credit card debt by the nine largest debt buyers in the FTC's 2013 industry study — exactly 4.0 cents on the dollar across more than 3,400 portfolios studied. The 2013 study remains the canonical industry-wide pricing reference.
Older accounts sell for less. A debt that's been bundled and re-sold from one buyer to another often trades for under a penny on the dollar by the second or third sale. Buyers further down the chain make their money by being aggressive in collection — they have very little invested per account, so even small recoveries are profitable.
The math you should hold onto: anyone collecting more than 5 cents on the dollar on a typical purchased portfolio is making money. The negotiation room is enormous compared to face value.
The U.S. debt-buying industry is dominated by a handful of large publicly-traded or private-equity-backed companies. Here are the major players. All are public-record information; we cite them because each has been the subject of public regulatory action.
Encore Capital is the largest debt buyer in the United States. Its main consumer-facing brands are Midland Funding (which owns and holds the debt) and Midland Credit Management (which collects on it). Encore is publicly traded on NASDAQ under the ticker ECPG.
The second-largest debt buyer in the United States. Publicly traded on NASDAQ under the ticker PRAA. Headquartered in Norfolk, VA. Collects under several brand names but most often as Portfolio Recovery Associates LLC.
Owned by Sherman Originator LLC, part of the Resurgent Capital Services group. Frequently appears as the named plaintiff in debt collection lawsuits. Resurgent Capital handles the actual collection work for accounts owned by LVNV and other Sherman entities.
Cavalry SPV I owns the debt portfolios; Cavalry Portfolio Services handles collection. Often appears in court filings as the named plaintiff in debt collection lawsuits.
Hundreds of smaller debt-buying firms purchase smaller portfolios, often re-sold from the bigger buyers. The collection agency calling you may not own your debt — they may be working it on contingency for a buyer.
If you don't recognize the name on the call or the letter, that's the point. The original card company sold the account. The buyer or their contracted collector is who you're now talking to.
Get every collector who calls you to identify themselves in writing. Name of the company, who currently owns the debt, original creditor, and the account number they're collecting. The Fair Debt Collection Practices Act gives you 30 days to demand validation. Use it.
The two largest debt buyers in the United States have both faced major federal enforcement actions. The CFPB's case against Encore and Portfolio Recovery Associates is the most-cited regulatory action against the industry.
In 2015, the Consumer Financial Protection Bureau ordered Encore Capital and its Midland subsidiaries to refund up to $42 million to consumers and pay a $10 million civil penalty. The CFPB found Encore had attempted to collect debts that were beyond the statute of limitations, made misrepresentations about the legal status of the debt, and used affidavits in lawsuits that were not based on actual review of supporting documentation.
In October 2020, the CFPB filed a follow-up enforcement action alleging Encore had violated the 2015 consent order. The settlement required Encore to pay a $15 million civil money penalty plus $79,308 in consumer redress, and extended the original consent-order terms for an additional five years.
Public docket: CFPB enforcement records and federal court filings.
In 2015, the CFPB ordered Portfolio Recovery Associates to refund $19 million to consumers and pay an $8 million civil penalty for similar violations to Encore — collecting on time-barred debts, making misrepresentations about legal status, and filing lawsuits without sufficient documentation.
In April 2023, the CFPB ordered PRA to pay more than $24 million — $12 million in consumer redress plus a $12 million civil penalty — for violating the 2015 consent order plus additional FDCPA and Fair Credit Reporting Act violations. The CFPB labeled PRA a "repeat offender."
Public docket: CFPB enforcement records and federal court filings.
What the CFPB found in these cases matters for any consumer being chased by a debt buyer today. The findings are the regulatory baseline acknowledgment that:
This is the public record. It is the credibility baseline for what to expect when a debt buyer contacts you.
Two specific things change when the collector calling you is a debt buyer who paid pennies on the dollar.
A debt buyer who paid $200 for a $5,000 face-value account is making a profit at any settlement above $200. They will rarely accept that little — they're aiming for higher recovery — but the negotiation floor is much closer to your wallet than the face value suggests. Settlements in the 30-50% of face value range are common. Settlements at 25-35% happen when account characteristics favor the consumer. The math allows it.
When a debt portfolio gets sold, the documentation that travels with it is often limited. The buyer often has the basic account information — name, last balance, original creditor, charge-off date — but not necessarily the original signed contract, full transaction history, or proof of every late fee and interest charge that built the balance.
The Fair Debt Collection Practices Act gives you the right to demand validation of the debt within 30 days of the first contact. If the buyer cannot produce sufficient documentation to validate the debt, the collection effort weakens. In some cases, it has to stop.
This isn't a loophole. It's federal law. Section 809 of the FDCPA (15 U.S.C. Section 1692g) requires collectors to validate debts on consumer demand.
Each state has a statute of limitations on consumer debt collection. The clock starts on the last activity (often the last payment) on the account. Once the statute runs out, the debt cannot be successfully sued on — though it can still be reported on credit and called about.
Typical statute of limitations on credit card debt by state:
These figures reflect the most common credit-card / written-contract limit; periods can vary by debt type and recent state legislative changes. Consult a state-specific source before relying on any specific number.
If the debt is past the statute of limitations, the collector still has rights to attempt collection, but cannot use the courts. Suing on a time-barred debt is itself a violation of the FDCPA per the CFPB's enforcement actions cited above.
One critical warning: a partial payment or a written acknowledgment of the debt may restart the statute of limitations clock in many states. Before paying anything on an old account, know your state's rules.
The Fair Debt Collection Practices Act sets clear limits on what third-party debt collectors and debt buyers can do. They cannot:
Each violation is grounds for action under the FDCPA. Statutory damages are up to $1,000 per violation plus attorney fees. Many consumer protection attorneys handle these cases on contingency.
The debt-buyer math is exactly what makes debt forgiveness possible.
Senior debt specialists negotiate with creditors and debt buyers as part of a structured forgiveness program. The negotiation works because the math behind the buyer's purchase price leaves room. A buyer who paid 4 cents on the dollar can profitably accept 40 cents on the dollar — that's a 10x return on their investment, taken now in cash, with the legal risk closed. They often say yes to settlements at 30-60% of face value when the alternative is a long, uncertain collection effort.
This is why the forgiveness path resolves debt for less than face value. The savings come from the gap between what the original creditor sold the account for and what they tried to collect from you.
Check your credit report. The current owner of an account is listed as the "current creditor" under the account. If a name like "Midland Funding," "Portfolio Recovery Associates," "LVNV Funding," or "Cavalry SPV" appears as the current creditor, the debt has been sold. Original creditors keep their names on the credit report when the account is still with them.
Less than you'd think. Paying off a charged-off debt to a debt buyer doesn't usually erase the original delinquency from your credit report. The "settled" or "paid" notation may improve the picture slightly, but the seven-year reporting window for the original delinquency runs from the original delinquency date, not from when you paid the buyer. Some credit scoring models give marginally better treatment to paid collections than unpaid ones.
Send the validation request in writing. If they cannot produce sufficient documentation, they cannot legally continue collection. They may sell the account to another buyer who tries again. Document everything they send. A consumer protection attorney can advise on whether you have an FDCPA claim if validation is mishandled.
Not without understanding the implications. Pay-to-make-it-stop on a buyer-owned debt may give the buyer leverage, restart the statute clock in some states, and not actually erase the credit reporting from the original delinquency. A senior specialist or consumer protection attorney can advise on whether it's worth paying, and what to negotiate for in writing.
Yes. They are subject to the federal Fair Debt Collection Practices Act, the federal Fair Credit Reporting Act, the CFPB's debt collection rules (Regulation F, effective 2021-2022), and state debt collection laws. Many states require debt collection licensing. The CFPB has direct enforcement authority and has used it against the largest buyers, as cited above.
Federal Trade Commission, "The Structure and Practices of the Debt Buying Industry" (2013). Consumer Financial Protection Bureau enforcement actions: CFPB v. Encore Capital Group (Sept 2015 / Oct 2020 follow-up) and CFPB v. Portfolio Recovery Associates (Sept 2015 / April 2023 follow-up). Fair Debt Collection Practices Act, 15 U.S.C. Sections 1692-1692p. Fair Credit Reporting Act, 15 U.S.C. Sections 1681-1681x. CFPB Regulation F (12 C.F.R. Part 1006), debt collection rule effective November 2021. State statutes of limitations on consumer debt vary by state — NY shortened to 3 years in 2022 (CPLR 214-i).
This article is for consumer education only. It is not legal advice. Your Debt Advocate is not a law firm. Federal and state laws on debt collection are complex and case-specific. A consumer protection attorney can advise on your specific situation. A senior debt specialist can review your situation through the Free Debt Relief Assessment.
If a debt buyer is calling, you have more leverage than the call implies. A senior specialist will tell you what the buyer probably paid for your account and what settlement makes sense. No cost. No obligation.
Find out what the debt buyer chasing you probably paid for the account, and what realistic settlement looks like.
Demand validation in writing within 30 days. The FDCPA gives you that right. Most consumers never use it.